777j Privacy Policy
Whether you register or play games at 777j, protecting your personal information is our top priority. This policy explains in detail what information is collected, how it is used, and what your rights are.
Table of Contents
1. Definitions and Applicability
This privacy policy ("Policy") applies to the 777j casino platform and all related services. "777j", "we", "our" refers to the authority operating this platform. "User", "you" refers to any person who uses the 777j website or app.
By accessing this site or opening an account, you are considered to have agreed to this policy. Alongside reading this policy, you are also requested to carefully read our Terms and Conditions, as both documents together govern the relationship between you and us.
"Personal information" as used in this policy means any information through which a person can be identified, directly or indirectly — such as name, mobile number, email address, date of birth, or financial transaction details.
2. Types of Information Collected
777j collects different types of information in different situations. This information can be divided into two main categories:
2.1 Information Provided Directly
We collect relevant information when you carry out the following actions:
- During account registration — full name, mobile number, email address, date of birth, and username
- During the identity verification (KYC) process — national ID card or passport details
- When making deposits and withdrawals — bKash, Nagad, or Rocket number, bank account details
- When contacting customer support — details of your query or complaint
- When updating your profile — any information you voluntarily provide
2.2 Automatically Collected Information
When you use our platform, some information is collected automatically:
- Device information — operating system, browser version, screen resolution
- IP address and approximate location (at country and city level)
- Site usage patterns — which pages you visited and for how long, which games you played
- Transaction history — records of deposits, withdrawals, and betting
- Session data — login time, logout time, and session duration
3. How Information Is Collected
777j collects information only through lawful and transparent methods. The means by which we receive information:
- Your direct input through registration and login forms
- Cookies and similar tracking technologies (see Section 7)
- Transaction confirmation information from payment processors
- Official document details through identity verification services
- Customer service chat and email correspondence
If any information received from third-party social media or advertising networks is used, it will be clearly stated.
4. Purpose of Using Information
Collected information is used only for the purposes listed below:
4.1 Service Operation
- Creating and managing accounts
- Processing deposits and withdrawals
- Providing bonuses and promotions and verifying that related conditions are met
- Maintaining game session records and transaction history
4.2 Security and Verification
- Ensuring account security and preventing unauthorised access
- Identity verification and age confirmation (21+ verification)
- Complying with anti-fraud and anti-money laundering (AML) regulations
- Detecting suspicious activity
4.3 Customer Service
Your information is used to resolve your issues, answer your questions, and provide support via 24/7 live chat and email. You can find more information about customer service in our FAQ section.
4.4 Platform Improvement
- Improving the site's functionality and user experience
- Analytical use in developing new services and features
- Informing you about relevant offers and promotions (subject to your consent)
5. Information Storage and Security
777j uses industry-standard technology to protect your personal information. Our security measures include:
- SSL (Secure Socket Layer) encryption — active on all data transfers
- Encryption of data at rest — stored information is secured
- Two-Factor Authentication
- Regular security audits and vulnerability testing
- Access controls — only authorised staff can view your information
How long your information is retained depends on the type of service and applicable legal requirements. Generally, financial transaction records are retained for a period determined by applicable law even after an account is closed.
However, it is not possible to keep data completely secure on the internet — so keeping your password confidential and not sharing it with others is your own responsibility.
6. Sharing Information with Third Parties
777j does not sell or rent your personal information. However, limited information may be shared in the specific situations below:
6.1 Service Providers
Payment processors (bKash, Nagad, Rocket, bank institutions), identity verification agencies, and technology infrastructure providers may receive relevant information to carry out their designated functions. All such providers are contractually bound to comply with our privacy standards.
6.2 Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable law. In such cases, only the relevant information will be provided.
6.3 Business Restructuring
In the event of a company merger or acquisition, user information may pass to the new authority. Users will be notified in advance of any such change.
7. Cookies and Tracking
Cookies are small data files stored in your browser. 777j uses the following types of cookies:
- Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled
- Functional cookies: Help remember your preferences (language, theme)
- Analytics cookies: Used to understand site usage patterns and improve services
- Marketing cookies: For showing relevant advertisements — you can turn these off
You can manage cookies through your browser settings. However, disabling essential cookies may cause some important features of the site to stop working.
8. Your Rights
You have the following rights regarding your personal information:
- Right to know: You can ask what information is held about you
- Right to correction: You can request that incorrect or incomplete information be corrected
- Right to erasure: In certain circumstances you can request that your information be deleted
- Right to restrict processing: You can request that processing of your information be temporarily suspended for specific reasons
- Right to portability: You can request a copy of your information in a machine-readable format
- Right to object: You can object to certain types of processing of your information
- Right to withdraw from marketing: You can opt out of promotional communications at any time
To exercise these rights, contact our customer service directly. We generally respond within 30 days. To learn about responsible gaming guidelines, please read our Responsible Gaming Guide.
9. Protection of Minors
777j strictly prohibits account registration by anyone under the age of 21. We verify the age of all users and do not provide services to minors. If it is found that a minor has opened an account using false information, that account will be closed immediately and the associated balance will be frozen.
If a guardian suspects their child is using 777j, they are requested to inform our customer service team immediately. This site and all its services are for persons aged 21+ only.
10. Policy Changes
777j reserves the right to update this privacy policy as needed. If significant changes are made, registered users will be notified by email or in-app notification in their account. The "Last Updated" date shown at the top of the policy always reflects the most recent version.
Continuing to use the site after changes have been made will be considered as your agreement to the new policy. It is therefore recommended that you visit this page regularly.
11. Contact
If you have any questions or objections about this privacy policy, or wish to exercise your rights, please contact us:
Email Address
Customer Service
Support is available 24/7 via live chat and email in both Bengali and English.
Response Time
Privacy-related requests are generally processed within 30 business days.